Requesting Device Deactivation
- Mike Hart
Do you have a device that is not being used for an extended period or no longer needed? Then you need to submit a request to have this device deactivated. Here are the steps for requesting that device deactivation.
1. Sign into the Time Terminal Portal (https://www.iciaod.com/tt).
2. In the menu on the left side, Click the site you need to deactivate a device for.
3. From the list of active devices, find the device that you need to deactivate. If the same name is used, look at the Last Communications column. Click on the menu drop-down on the right side of that device’s line.
4. Select Request Deactivation.
5. In the dialog that displays, Confirm that the Station ID listed at the top matches the device you want deactivated and then click Submit Request.
Once the deactivation request has been submitted, the device will show in the portal with a “[Deactivation Pending]” profile.
If you requested deactivation of the wrong device or you have decided to keep the device active, and the deactivation has not been processed, you will have the ability to Rescind the deactivation request.
1. From the list of active devices, find the device that you is still pending deactivation. Click on the menu drop-down on the right side of that device’s line.
2. Select Rescind Deactivation Request.
3. In the dialog that displays, click Rescind Request.
4. The device will be returned to it’s original profile and the deactivation request will be canceled.
