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• Phone 815-484-2100 x1 goes to support.

  • Other phone prompts can wait for a live operator or leave a VM.

• Email

  • techsupport@icico.com is the general email box for support.

  • Issue@icico.com is a way for you to create a new ticket.

    • This should only be used to make a new ticket. Each email to this makes a new ticket.

• Customer Hub – Create and view

  • https://informationcontrols.na3.teamsupport.com/dashboard

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    Customer Hub how-to