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Phone 815-484-2100 x1 goes to support.
Other phone prompts can wait for a live operator or leave a VM.
Email
techsupport@icico.com is the general email box for support.
Issue@icico.com is a way for you to create a new ticket.
This should only be used to make a new ticket. Each email to this makes a new ticket.
Customer Hub – Create and view