Fixing Personal Information History

Owned by Mike Hart
Last updated: Apr 13, 2020
3 min read

Sometimes, interfaces that import employee demographic information can cause the history for personal information items to not accurately reflect the correct history. This usually happens when incorrect data is imported into the time and attendance system from the source system, corrected in the source system and then passed back to the time and attendance system for import. There are many reasons why you would want to correct the history, but the most important reasons include the affects the history has on employee’s pay and benefit accruals.

How to identify if you have incorrect history entries

To identify incorrect history entries, you will need to look for entries with the same date or with dates recent enough that you know they are not correct.

How to correct incorrect history entries

The steps below will show you how to correct the history for the following items: rate of pay, workgroups, hourly status, and active status:

  1. Click the Change link next to the Current header.

  1. Set the correct assignment and effective beginning date and then Click OK

  • This step may need to be repeated multiple time depending on the current assignment and the state of the history. If you have questions on how to handle this correction for a specific employee, please contact ICI technical support.

  1. Once the history has been rebuilt, and the current assignment is correct, Click Remove for each incorrect history entry.

Additional steps that may need to be taken

Recalculate Employee’s Time Card

If the incorrect history has affected the employee’s time card / hours calculation, all you need to do is look at the employee’s time card for the current and previous period to recalculate the hours.

Recalculate Benefit Accruals

  1. Using the Pages drop down, navigate to the employee’s Benefits page.

  1. Select the Benefit tab that you need to recalculate and identify the period of time that you need to recalculate.

  • Also make note of any manual adjustments that were done in this time frame.

    • Credit

    • Debit

    • New Benefit Balance

  1. Click Remove Adjustments

  1. Enter the date range you want to recalculate.

Any manual adjustments to the benefit balance within the date range entered will be removed. Make sure that you have noted these manual adjustments before proceeding as you will need to reenter them.

  1. Click Ok to remove the adjustments and recalculate the accruals.

 

  1. Repeat steps 2-5 for any other benefits that need to be recalculated.